Here's what that usually looks like. You signed up for the automation tools. Maybe hired someone to connect them. You've got Zapier running into HubSpot running into a spreadsheet that someone built two years ago and nobody touches anymore.
Workflows break. Fixes take a week. Meanwhile, your team is doing the same manual tasks they were doing before — just around the broken automations.
That's not your fault. It's how most AI implementations get built.
The consultant delivers a roadmap. The agency ships the workflow. The tool vendor onboards you. Then everyone leaves.
And when something breaks — and something always breaks — nobody's accountable. So it stays broken. Your team works around it. And the promise of "AI will free up your team" starts to feel like a sales line.
The problem isn't your tools. It's that nobody owns them.